أثر التمكين الوظيفي في تعزيز المرونة الاستراتيجية في بلدية غزة د. عبد القادر نعيم عبد القادر صيام

Abstract This study aimed to measure the impact of employee empowerment, in its dimensions (delegation, participation in decision-making, and training), on enhancing strategic flexibility in the Gaza Municipality. The study adopted the descriptive-analytical approach and used a comprehensive survey method for the study population, which consisted of (195) supervisory staff members. A total of (141) questionnaires were retrieved, representing a response rate of (72.03%). The results revealed that employee empowerment was practiced at a high level with a mean of (3.62), while strategic flexibility was practiced at a moderate level with a mean of (3.37). Furthermore, there was a statistically significant positive correlation between the two variables, with no significant differences attributed to personal or professional variables. The study recommended the necessity of developing flexible plans for managing technical resources during crises, creating dynamic service mechanisms, and intensifying technical training programs that enhance decision-making skills in emergency situations. Keywords: Employee Empowerment, Strategic Flexibility, Gaza Municipality.

تحميل البحث (PDF)