واقع المسؤولية المجتمعية وأثرها في تحقيق الاستدامة التنظيمية من خلال المواطنة التنظيمية لدى العاملين في كلية فلسطين التقنية - دير البلح الباحث أيمن محمد فارس الدنف

Abstract This study aimed to identify social responsibility practices and their impact on organizational sustainability, and to examine the role of organizational citizenship as a mediating variable among employees at Palestine Technical College – Deir Al-Balah. The study adopted the descriptive-analytical approach, and data were collected using an electronic questionnaire in light of the exceptional circumstances imposed by the war, which entailed the impossibility of direct field application, difficulty of movement and regular presence in the college buildings, in addition to the adoption of the electronic work pattern. The study population consisted of (168) employees and workers, while the responses approved for analysis amounted to (81) responses. The study instrument consisted of (50) items measuring social responsibility practices with its six dimensions, organizational citizenship with its five dimensions, and organizational sustainability with its four dimensions. The results revealed high levels of the main variables; the mean score of social responsibility practices was (3.69), organizational citizenship (3.72), and organizational sustainability (3.66). The results also revealed positive and strong correlational relationships between social responsibility and organizational citizenship (r=0.85), between organizational citizenship and organizational sustainability (r=0.86), and between social responsibility and organizational sustainability (r=0.89). The results confirmed a positive and statistically significant impact of social responsibility practices on organizational citizenship, and of organizational citizenship on organizational sustainability, in addition to a direct impact of social responsibility on organizational sustainability. Furthermore, the indirect effect test revealed a partial mediating role of organizational citizenship in the relationship between social responsibility and organizational sustainability, confirming that part of the impact of social responsibility on sustainability is achieved through enhancing positive and voluntary behaviors among employees The study recommends adopting social responsibility within an integrated strategic framework, enhancing organizational citizenship and employee participation, linking social practices to sustainability objectives, and developing electronic work systems, business continuity, and crisis management in a manner that strengthens the college's capacity for resilience, adaptation, and continuity. Keywords: Corporate Social Responsibility; Organizational Citizenship Behaviour; Organizational Sustainability; Technical Education Institutions; Palestine Technical College – Deir al-Balah.

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