The Level of Interaction of Islamic University Students in Madinah with the University’s Digital Administrative Communication Services 10.35781/1637-000-109-003

Abstract

The study aimed to measure the level of interaction of Islamic University students in Madinah with the university's digital administrative communication services and the obstacles that limit their interaction. To achieve this goal, the descriptive survey approach was followed, and the questionnaire was used as a tool for collecting data. It was applied to a sample of (381) students from the Islamic University in Madinah who were randomly selected. The study came out with the following results: The level of interaction of Islamic University students in Madinah with the university's digital administrative communication services from the students' point of view was high with an arithmetic mean (3.83) , and the obstacles that limit the interaction of Islamic University students in Madinah with the university's digital administrative communication services from the students' point of view were high with an arithmetic mean (3.82) , and that there were no statistically significant differences between the responses of the study sample members attributed to the variable of the academic stage. The study also recommended several recommendations, the most important of which are: benefiting from artificial intelligence programs and applications and introducing them into the university's digital administrative communication services, and conducting a periodic evaluation of digital administrative communication services.